You have remote access to your miner to check the temperature and the hashrate is meeting your standards.
- Do you accept credit cards?
Absolutely! We add on the CC transaction cost to each miner.
- If I'm buying a miner from you for you to host, what do I put in as the shipping address at checkout?
For all miners to be hosted at our facility, please put our NY office’s address as the shipping address for your unit.
- How does payment work?
You can pay for the full term of the hosting period or pay monthly. For monthly payments, we do require 3 months of payments up front: first and last month as well as 1 month of electricity payment as deposit for any repair works we may need to do for you.
- Does my miner come with a warranty?
Most new miners come with a 12 month manufacturer's warranty. You will need to verify before you purchase. Some used miners come with 3-9 months warranty remaining, but this is not always the case.
- What if my miner gets lost or broken in transit?
You will need to submit a claim with the shipping carrier. BT-Miners cannot be held responsible for the mistakes of a shipping carrier. Don't worry though, we have been able to recover 100% of any shipping mistake that has been made (very few).
- After purchasing hosting, how long does it take to get up and running?
If you purchase a hosting product, we can put the machine on the shelves at the latest 2-5 days after you send the mining machine to the designated address; if you purchase the machine on our website and host it, the machine will be put on the shelves after the mining machine arrives at the mining factory, which is expected The mining machine will be put on the shelves after the machine delivery time of 7-10 days.
- How to return mining hardware to customers?
If contract is not renewed, we will package your miner and ship it back to you. Please note that unless shipping label is provided, we will deduct shipping cost from your deductible.
Contact Us About Crypto Hosting Deposits
Please leave a detailed message about your hosting needs.
- Types of miners and quantities of each.
- Type of hosting (air-cooled or immersion).
Requires 3 months of payment to begin hosting. This is similar to a first and last months’ rent as well as a deposit.
PS: If you are hosting more than 10 units, please contact us by email: firstname.lastname@example.org